Terms & Conditions

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Terms & Conditions - the basics

Terms and Conditions

Last Updated: 4th April 2025

Welcome to OhMyFinds.shop. These Terms and Conditions govern your use of our website www.ohmyfinds.shop and the products and services offered through the Site. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. General Information: OhMyFinds is an online retailer that utilizes a dropshipping business model. We do not hold inventory of the products we sell. Instead, we partner with third-party suppliers to fulfill orders directly to customers. By placing an order through our Site, you agree to the terms and conditions set forth here.

2. Account Registration To make purchases on our Site, you may need to create an account. By registering an account, you agree to:

Provide accurate, current, and complete information about yourself.
Maintain the confidentiality of your account details and notify us immediately if you suspect unauthorized use of your account.
Be responsible for all activities under your account, whether authorized or not.

3. Product Listings

We make every effort to display accurate product descriptions, prices, and availability. However, we do not guarantee the accuracy, completeness, or reliability of the information provided.
Product availability is subject to change, as we rely on our third-party suppliers to fulfill orders. In the event an item becomes unavailable after purchase, we will notify you and either offer a substitute, allow you to cancel the order, or issue a full refund.

4. Pricing and Payment

Prices are listed on our Site in [currency] and are subject to change at any time without prior notice.
Payments must be made at the time of purchase using accepted payment methods, including credit/debit cards or other payment options provided during checkout.
We reserve the right to correct any pricing errors on the Site, even after you have placed an order. If this happens, we will notify you and offer the option to either confirm the corrected price or cancel the order.

5. Order Fulfillment and Shipping

Once your order is placed, it will be processed by our third-party suppliers who will ship the products directly to you.
Shipping times may vary based on the supplier and your location. Estimated delivery times are provided on the product pages, but these are estimates and may be affected by factors such as customs delays, weather, or carrier issues.
We are not responsible for any delays in shipment or delivery caused by third-party suppliers, shipping carriers, or customs processing.
Shipping fees are calculated at checkout based on your delivery address and chosen shipping method.

6. Returns and Refunds

As a dropshipping business, we do not directly handle returns and exchanges. However, if you receive a defective or damaged item, please contact us within 7 days of delivery. We will work with our suppliers to arrange a return, replacement, or refund, as applicable.
Returns may not be accepted if the product has been opened, used, or is otherwise in non-resalable condition.
Some products, such as custom-made or personalized items, may not be eligible for returns or refunds.
You will be responsible for any return shipping costs, unless the item is defective or damaged upon arrival.

7. Cancellations

You may cancel your order within 24 hours of placing it, provided that it has not already been processed or shipped by our suppliers. To cancel an order, please contact us immediately.
After 24 hours, we cannot guarantee that your order will be canceled. If your order has already been shipped, you may need to follow our return policy.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, videos, and product descriptions, is the property of [Your Business Name] or its licensors and is protected by copyright and trademark laws.
You are prohibited from copying, reproducing, distributing, or creating derivative works from any content on the Site without express written permission from us.

9. Limitation of Liability

To the fullest extent permitted by law, [Your Business Name] will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or in connection with your use of the Site, products, or services.
Our liability for any claim arising out of these Terms will be limited to the amount paid by you for the product or service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless [Your Business Name], its affiliates, officers, employees, agents, and suppliers from and against any claims, damages, liabilities, losses, or expenses (including legal fees) arising out of your use of the Site or violation of these Terms.

11. Privacy Policy

Your use of the Site is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time, with or without notice. Any changes to the Terms will be posted on this page with an updated revision date. Your continued use of the Site after any changes indicates your acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Trinidad & Tobago. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts located in Trinidad & Tobago, and you consent to the jurisdiction of such courts.

14. Dispute Resolution

Any disputes that arise under or in connection with these Terms will be resolved through binding arbitration, rather than in court, unless you opt out of arbitration. For more information on arbitration, please see our [Arbitration Agreement].

15. Contact Us If you have any questions or concerns regarding these Terms and Conditions, please contact us at: 1-868-789-7055

Arbitration Agreement

This Arbitration Agreement ("Agreement") is made between ohmyfinds.shop and you, the customer. By using the products or services provided by ohmyfinds.shop or by purchasing through our website, you agree to the following terms:

1. Agreement to Arbitrate

You and the Company agree that any and all disputes, claims, or controversies arising out of or related to your purchase, use of services, or any other interaction with [Your Business Name], including but not limited to claims related to the products, services, advertising, or these Terms and Conditions, will be resolved through binding arbitration, rather than in court.

2. Scope of Arbitration

This Agreement applies to all disputes, whether based on contract, tort, statute, or any other legal theory. The arbitration will cover any claims related to your use of the services or products, including any claims of breach of contract, negligence, fraud, or other legal matters.

3. Arbitration Rules and Procedures

Arbitrator Selection: The arbitration will be conducted by a single neutral arbitrator who is agreed upon by both parties. If the parties cannot agree on an arbitrator, an arbitrator will be selected in accordance with the rules of the judicial body of Trinidad & Tobago.
Location of Arbitration: The arbitration will be conducted in Port of Spain, Trinidad, unless otherwise agreed by both parties.
Arbitration Process: The arbitration will be conducted in accordance with the rules of the Dispute Resolution Centre of Trinidad & Tobago in effect at the time the arbitration is initiated. The rules can be found on the official website of the chosen arbitration body.
Final Decision: The arbitrator’s decision will be final and binding on both parties. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

4. Class Action Waiver

You and the Company agree that any disputes will be resolved on an individual basis. You agree not to bring, join, or participate in any class, consolidated, or representative action in arbitration or any court. Arbitration can only resolve individual disputes.

5. Costs of Arbitration

Initial Costs: The party initiating the arbitration will be responsible for the filing fees.
Arbitrator’s Fees: The arbitrator's fees will be split equally between the parties unless the arbitrator rules otherwise in the award.

6. Governing Law

This Agreement and any disputes arising from or related to it will be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

7. Right to Opt-Out

You have the right to opt-out of this Arbitration Agreement within 30 days of agreeing to these Terms by sending a written notice to [Insert Company’s contact information, e.g., support email or physical address]. If you opt-out, this Arbitration Agreement will not apply to any future disputes.

8. Severability

If any provision of this Arbitration Agreement is found to be unenforceable or invalid by a court or arbitrator, the rest of the Agreement will remain in effect.

9. Amendment

The Company reserves the right to modify, amend, or change this Arbitration Agreement at any time by posting updated terms on the website. If you continue using the services after the changes, you agree to the updated terms.

Signatures

By using the services or purchasing products from ohmyfinds.shop, you acknowledge that you have read and understood this Arbitration Agreement, and you agree to be bound by its terms.